Warranty

Meriwool Layers products are covered by the manufacturers 1 year warranty. You can sign up for the warranty here.

Warranty replacements are only for the same item. If that particular item is out of stock, you will be contacted with other available options.

Any shipping charges that occur as a result of a warranty return or exchange are covered by the customer.

Warranty coverage

The warranty covers only the following manufacturer defect or flaws:

Broken buttons

Broken stitching

Different shades within the same garment

Dropped stitches

Exposed notches

Exposed raw edges

Fabric defects

Holes

Inoperative zipper

Loose / hanging sewing threads

Misaligned buttons and holes

Missing buttons

Needle cuts / chews

Open seams

Pulled / loose yarn

Stain (Upon first receiving)

Unfinished buttonhole

Zipper too short

warranty does not cover

The warranty does not cover the following:

• Items that Meriwool Layers determine, in its sole discretion, to be free of any material or workmanship defects or flaws

• Items evidencing excessive wear, misuse or alteration

• Size, fit and style selection complaints

• Items with missing or defaced labels

• Improper care or storage (e.g. moth or insect damage, not following washing or cleaning instructions)

• Alterations or customization (e.g. embroidery, third party tailoring)

• Items that were purchased second hand, or from an unauthorized seller

• Items outside of the covered warranty period